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SERVICE STANDARDS KNOWLEDGE TESTING



 

WHEN DO ORGANISATIONS INVOKE PERSONNEL ASSESSMENT?

 

  •   Existing diverse product range

 

  •   Introduction of changes in the business processes, or new products

 

  •   Regular customer consulting

 

  •   Pre- and post-training knowledge testing and collation

 

  •   Need to compile and implement realistic training/development plans

 

  •   Motivation tool for staff to develop and acquire knowledge

 

  •   Instrument to improve workforce performance quality

 

STI SERVICES IN THE SPHERE OF WORKFORCE KNOWLEDGE TESTING

 

  • Predesigned knowledge tests on key competency areas (pre- and post-training testing and collation)

 

  • Development of tailored knowledge tests in any layout and question format

 

  • Test data processing system for remote testing events

 

  • Remote testing service accessible to any number of participants (or groups) in any geographical location

 

  • Test data processing and provision of individual and consolidated group reports

 

  • Provision of executive conclusive performance reports and customer recommendations on improvement of knowledge levels across the organisation or in a single business unit

 

  • Delivery of training programmes to the effect herewith

 

 

KEY VALUABLE FEATURES OF STI’s KNOWLEDGE TESTS

 

  • Choice of six (6) question types

 

  • Option to integrate video clips, images and tables into the question body

 

  • Option to protect test data with personal access password

 

  • Random question sequence

 

  • Option to configure allowed attempts limit

 

  • Option to configure time limit

 

  • Option to group users according to the organisation chart

 

  • Invitations and access links delivered to the participants by e-mail

 

  • Configuration and definition of test questions assessment criteria

 

  • Selection of diverse report sets, option to export and convert into different file formats